The Atelier · Terms & Conditions

The considered terms of a private dining experience.

Every reservation with Chef Sibs Atelier is composed personally. The following terms exist to protect the quality of your evening and the care with which it is prepared.

Section 01

Reservations

Every reservation with Chef Sibs Atelier begins with a personal consultation. Dates are held provisionally from the moment of enquiry and confirmed only upon receipt of the required deposit.

Reservations are accepted subject to availability and to the Atelier's discretion regarding suitability of the venue, guest count and date requested.

Section 03

Payment Policy

A fifty percent deposit is required in order to confirm each reservation. The remaining balance is payable before service commences on the day of the booking. Guests may, at their preference, elect to settle the full amount at the time of booking.

Payment Summary

50% Deposit Required

  • Reservation confirmed after deposit is received
  • Remaining balance payable before service begins on the booking day
  • Guests may choose to pay the full amount at the time of booking

Invoices are issued in South African Rand and include VAT where applicable.

Section 04

Cancellation Policy

Because every experience is composed personally, notice matters. The following terms protect both the guest and the Atelier.

Notice

More than 30 Days

The deposit is non-refundable. Where the full experience fee has been settled in advance, the amount beyond the deposit will be refunded in full.

Notice

14 – 30 Days

The deposit is non-refundable. Where the full experience fee has been settled in advance, fifty percent of the amount beyond the deposit will be refunded.

Notice

Less than 14 Days

The deposit is non-refundable. Where the full experience fee has been settled in advance, the amount beyond the deposit is retained in full, as ingredients and staff will already have been committed.

Where a postponement is preferred to a cancellation, the Atelier will offer, at its discretion, a rescheduled date within ninety days at no additional deposit.

Section 05

Venue Requirements

As Chef Sibs Atelier arrives in your home or chosen venue, a small number of facilities are required to deliver the experience to standard.

  • A functioning kitchen with sufficient work surface, oven and cooktop
  • Access to clean running water and refrigeration
  • A dining space and table appropriate for the confirmed guest count
  • Adequate power supply for service equipment
  • Suitable lighting for both kitchen and dining areas
  • Parking or access for equipment unloading on arrival

Where any of the above cannot be provided, the Atelier will advise on suitable arrangements during the consultation.

Section 06

Guest Responsibilities

Guests are asked to confirm the final headcount, dietary details and venue address no later than seven days before the experience.

Guests are responsible for ensuring the venue is accessible, safe and ready to receive the Atelier team on the agreed arrival time.

Section 07

Right to Refuse Service

Chef Sibs Atelier reserves the right to decline or discontinue service where the safety, dignity or wellbeing of the team or other guests is compromised.

In such circumstances, no refund of the deposit or balance shall be due, and the Atelier accepts no further liability arising from the discontinuation of service.

Section 08

Force Majeure

Neither party shall be held liable for failure to perform under these Terms where such failure is caused by events beyond reasonable control, including but not limited to natural disaster, extreme weather, civil unrest, government restriction, illness or interruption of essential services.

Where such circumstances arise, the Atelier will make reasonable efforts to reschedule the experience at a mutually convenient date.

Section 09

Child Policy

An Adult Dining Experience

Composed for grown palates.

Chef Sibs Atelier welcomes guests aged twelve years and older, to preserve the refined atmosphere of the dining experience.

We do not offer children's menus or child-specific dining options.

Section 10

Photography & Social Media

Chef Sibs Atelier may occasionally capture photographs or short video clips of plated dishes, table settings or the dining environment for promotional purposes.

No guest will be photographed or recorded without prior permission.

Guests are welcome to take photographs and share their experience on social media. We kindly ask that Chef Sibs Atelier is credited where possible.

Section 11

Allergies & Dietary Requirements

While every reasonable effort is made to accommodate allergies and dietary requirements, Chef Sibs Atelier cannot guarantee an entirely allergen-free environment, as ingredients may be prepared in facilities where common allergens are present.

Guests with severe allergies must notify Chef Sibs Atelier before confirming their booking.

Section 12

Alcohol Policy

Chef Sibs Atelier currently operates as a BYO (Bring Your Own) dining experience unless otherwise stated.

Guests are responsible for supplying their own alcoholic beverages where permitted by law.

Section 13

Service Duration

The duration of each dining experience varies depending on the selected menu and number of guests. Estimated service times will be provided during the booking process.

Chef Sibs Atelier reserves the right to adjust the timing where necessary to ensure the highest quality of service.

Section 14

Travel

Travel within the agreed service area may be included in your quotation.

Additional travel, accommodation, parking fees, tolls, ferry charges or venue access costs (where applicable) will be quoted separately before confirmation.

Section 15

Damage & Liability

Guests are responsible for any damage caused to Chef Sibs Atelier equipment through negligence or misuse.

Chef Sibs Atelier accepts no responsibility for loss or damage to guests' personal belongings during the dining experience.

Section 16

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the South African courts.

Section 17

Acceptance of Terms

By confirming your reservation and paying the required deposit, you acknowledge that you have read, understood and accepted these Terms & Conditions in full.

Acceptance

“By confirming your reservation and paying the required deposit, you acknowledge that you have read, understood and accepted these Terms & Conditions.”

Chef Sibs Atelier

Private Fine Dining · Crafted Around You